Freshdesk

Tools · 28

• create_ticket Create new support tickets
• update_ticket Update existing tickets
• delete_ticket Delete a ticket
• search_tickets Search for tickets based on criteria
• get_ticket_fields Get all ticket fields
• get_tickets Get all tickets
• get_ticket Get a single ticket
• get_ticket_conversation Get conversation for a ticket
• create_ticket_reply Reply to a ticket
• create_ticket_note Add a note to a ticket
• update_ticket_conversation Update a conversation
• view_ticket_summary Get the summary of a ticket
• update_ticket_summary Update the summary of a ticket
• delete_ticket_summary Delete the summary of a ticket
• get_agents Get all agents
• view_agent Get a single agent
• create_agent Create a new agent
• update_agent Update an agent
• search_agents Search for agents
• list_contacts Get all contacts
• get_contact Get a single contact
• search_contacts Search for contacts
• update_contact Update a contact
• list_companies Get all companies
• view_company Get a single company
• search_companies Search for companies
• find_company_by_name Find a company by name
• list_company_fields Get all company fields