{"slug":"effytech/freshdesk_mcp","name":"Freshdesk","description":"Integrates with Freshdesk to manage support tickets, contacts, and other customer service operations.","category":"productivity","tags":[],"official":false,"stars":60,"transport":"http","install":[{"cmd":"npx -y @smithery/cli","imports":[]}],"tools":[{"name":"create_ticket","description":"Create new support tickets"},{"name":"update_ticket","description":"Update existing tickets"},{"name":"delete_ticket","description":"Delete a ticket"},{"name":"search_tickets","description":"Search for tickets based on criteria"},{"name":"get_ticket_fields","description":"Get all ticket fields"},{"name":"get_tickets","description":"Get all tickets"},{"name":"get_ticket","description":"Get a single ticket"},{"name":"get_ticket_conversation","description":"Get conversation for a ticket"},{"name":"create_ticket_reply","description":"Reply to a ticket"},{"name":"create_ticket_note","description":"Add a note to a ticket"},{"name":"update_ticket_conversation","description":"Update a conversation"},{"name":"view_ticket_summary","description":"Get the summary of a ticket"},{"name":"update_ticket_summary","description":"Update the summary of a ticket"},{"name":"delete_ticket_summary","description":"Delete the summary of a ticket"},{"name":"get_agents","description":"Get all agents"},{"name":"view_agent","description":"Get a single agent"},{"name":"create_agent","description":"Create a new agent"},{"name":"update_agent","description":"Update an agent"},{"name":"search_agents","description":"Search for agents"},{"name":"list_contacts","description":"Get all contacts"},{"name":"get_contact","description":"Get a single contact"},{"name":"search_contacts","description":"Search for contacts"},{"name":"update_contact","description":"Update a contact"},{"name":"list_companies","description":"Get all companies"},{"name":"view_company","description":"Get a single company"},{"name":"search_companies","description":"Search for companies"},{"name":"find_company_by_name","description":"Find a company by name"},{"name":"list_company_fields","description":"Get all company fields"}],"env_vars":["FRESHDESK_API_KEY","YOUR_FRESHDESK_API_KEY"],"auth_type":"none","github":"https://github.com/effytech/freshdesk_mcp","homepage":"","server_url":"","status":"active","source":"mcpservers.org","updated_at":"Thu May 28"}