{"slug":"MakingChatbots/genesys-cloud-mcp-server","name":"Genesys Cloud MCP Server","description":"Exposes Genesys Cloud tools like sentiment analysis, conversation search, and topic detection for LLMs.","category":"communication","tags":[],"official":false,"stars":24,"transport":"stdio","install":null,"tools":[{"name":"Search Queues","description":"Searches for queues by their name (supports wildcards)"},{"name":"Query Queue Volumes","description":"Retrieves conversation volumes and member count by Queue IDs"},{"name":"Sample Conversations By Queue","description":"Retrieves a representative sample of Conversation IDs for a Queue ID"},{"name":"Voice Call Quality","description":"Retrieves voice call quality metrics for one or more conversations by ID"},{"name":"Conversation Sentiment","description":"Retrieves the sentiment for one or more conversations by ID"},{"name":"Conversation Topics","description":"Retrieves the topics for a conversation by ID"},{"name":"Search Voice Conversation","description":"Searches voice conversations by optional criteria"},{"name":"Conversation Transcript","description":"Retrieves conversation transcript"},{"name":"OAuth Clients","description":"Retrieves a list of all the OAuth clients"},{"name":"OAuth Client Usage","description":"Retrieves OAuth client usage for given period"}],"env_vars":["GENESYSCLOUD_OAUTHCLIENT_ID","GENESYSCLOUD_OAUTHCLIENT_SECRET"],"auth_type":"none","github":"https://github.com/MakingChatbots/genesys-cloud-mcp-server","homepage":"","server_url":"","status":"active","source":"mcpservers.org","updated_at":"Thu May 28"}