Gleap JavaScript SDK

The Gleap JavaScript SDK, currently at version 15.2.8, offers an AI-native platform for comprehensive customer support, feedback collection, and bug reporting within web applications. It integrates a range of features including an autonomous AI agent (Kai) designed for resolving customer inquiries and automating workflows, a built-in Help Center, outbound messaging, product roadmapping tools, and a unified multichannel inbox. The package maintains an active development pace with frequent minor releases, addressing features like video calling capabilities, improved platform/device detection, and updates to cookie management defaults. Its key differentiators lie in its holistic approach to customer engagement, extending beyond basic feedback forms to include advanced AI assistance and a full suite of support tools.