ServiceNow MCP Server

An MCP server for interfacing with ServiceNow, enabling AI agents to access and manipulate data via a secure API.

Install

pip install mcp-server-servicenow

create_incident Create a new incident
update_incident Update an existing incident
search_records Search for records using text query
get_record Get a specific record by sys_id
perform_query Perform a query against ServiceNow
add_comment Add a comment to an incident (customer visible)
add_work_notes Add work notes to an incident (internal)
natural_language_search Search for records using natural language (e.g., "find all incidents about SAP")
natural_language_update Update records using natural language (e.g., "Update incident INC0010001 saying I'm working on it")
update_script Update ServiceNow script files (script includes, business rules, etc.)

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