ServiceNow MCP Server

Tools · 75

• create_incident Create a new incident in ServiceNow
• update_incident Update an existing incident in ServiceNow
• add_comment Add a comment to an incident in ServiceNow
• resolve_incident Resolve an incident in ServiceNow
• list_incidents List incidents from ServiceNow
• list_catalog_items List service catalog items from ServiceNow
• get_catalog_item Get a specific service catalog item from ServiceNow
• list_catalog_categories List service catalog categories from ServiceNow
• create_catalog_category Create a new service catalog category in ServiceNow
• update_catalog_category Update an existing service catalog category in ServiceNow
• move_catalog_items Move catalog items between categories in ServiceNow
• create_catalog_item_variable Create a new variable (form field) for a catalog item
• list_catalog_item_variables List all variables for a catalog item
• update_catalog_item_variable Update an existing variable for a catalog item
• list_catalogs List service catalogs from ServiceNow
• get_optimization_recommendations Get recommendations for optimizing the service catalog
• update_catalog_item Update a service catalog item
• create_change_request Create a new change request in ServiceNow
• update_change_request Update an existing change request
• list_change_requests List change requests with filtering options
• get_change_request_details Get detailed information about a specific change request
• add_change_task Add a task to a change request
• submit_change_for_approval Submit a change request for approval
• approve_change Approve a change request
• reject_change Reject a change request
• create_story Create a new user story in ServiceNow
• update_story Update an existing user story in ServiceNow
• list_stories List user stories with filtering options
• create_story_dependency Create a dependency between two stories
• delete_story_dependency Delete a dependency between stories
• create_epic Create a new epic in ServiceNow
• update_epic Update an existing epic in ServiceNow
• list_epics List epics from ServiceNow with filtering options
• create_scrum_task Create a new scrum task in ServiceNow
• update_scrum_task Update an existing scrum task in ServiceNow
• list_scrum_tasks List scrum tasks from ServiceNow with filtering options
• create_project Create a new project in ServiceNow
• update_project Update an existing project in ServiceNow
• list_projects List projects from ServiceNow with filtering options
• list_workflows List workflows from ServiceNow
• get_workflow Get a specific workflow from ServiceNow
• create_workflow Create a new workflow in ServiceNow
• update_workflow Update an existing workflow in ServiceNow
• delete_workflow Delete a workflow from ServiceNow
• list_script_includes List script includes from ServiceNow
• get_script_include Get a specific script include from ServiceNow
• create_script_include Create a new script include in ServiceNow
• update_script_include Update an existing script include in ServiceNow
• delete_script_include Delete a script include from ServiceNow
• list_changesets List changesets from ServiceNow with filtering options
• get_changeset_details Get detailed information about a specific changeset
• create_changeset Create a new changeset in ServiceNow
• update_changeset Update an existing changeset
• commit_changeset Commit a changeset
• publish_changeset Publish a changeset
• add_file_to_changeset Add a file to a changeset
• create_knowledge_base Create a new knowledge base in ServiceNow
• list_knowledge_bases List knowledge bases with filtering options
• create_category Create a new category in a knowledge base
• create_article Create a new knowledge article in ServiceNow
• update_article Update an existing knowledge article in ServiceNow
• publish_article Publish a knowledge article in ServiceNow
• list_articles List knowledge articles with filtering options
• get_article Get a specific knowledge article by ID
• create_user Create a new user in ServiceNow
• update_user Update an existing user in ServiceNow
• get_user Get a specific user by ID, username, or email
• list_users List users with filtering options
• create_group Create a new group in ServiceNow
• update_group Update an existing group in ServiceNow
• add_group_members Add members to a group in ServiceNow
• remove_group_members Remove members from a group in ServiceNow
• list_groups List groups with filtering options
• create_ui_policy Creates a ServiceNow UI Policy, typically for a Catalog Item.
• create_ui_policy_action Creates an action associated with a UI Policy to control variable states (visibility, mandatory, etc.).