Freshservice

Tools · 16

• create_ticket Create new service tickets
• update_ticket Update existing tickets
• delete_ticket Remove tickets
• filter_tickets Find tickets matching criteria
• get_ticket_fields Retrieve ticket field definitions
• get_tickets List all tickets with pagination
• get_ticket_by_id Retrieve single ticket details
• get_changes List all changes with pagination
• filter_changes Filter changes with advanced queries
• get_change_by_id Retrieve single change details
• create_change Create new change request
• update_change Update existing change
• close_change Close change with result explanation
• delete_change Remove change
• get_change_tasks Get tasks for a change
• create_change_note Add note to change